Refund policy

 

Returns & Refunds

At TechTee, we stand behind the quality of our products. If your purchase isn’t quite right, we’re here to help.

 

Return Window

Returns and exchanges are accepted within 30 days of delivery.

To be eligible, items must be:

  • Unworn, unwashed, and unused
  • In their original condition
  • With all original tags attached
  • Accompanied by proof of purchase

Items that do not meet these requirements may not be eligible for a return or exchange.


How to Start a Return

To request a return or exchange, please contact support@techtee.com with:

  • Your order number
  • The item(s) you’d like to return or exchange
  • The reason for your request

Once approved, we’ll provide return instructions.


Return Shipping

For returns or exchanges due to size, fit, colour preference, or change of mind, a return shipping fee may apply.

  • For orders delivered within Canada, the return shipping fee is CAD $12.95.
  • For orders delivered within the United States, the return shipping fee is CAD $12.95 (approx. US$9.18)
  • For other destinations, return shipping fees vary depending on your location.

For returns, the applicable fee will be deducted from your refund.

For exchanges, the applicable fee will be collected before your replacement item is shipped.

If your item is defective, damaged, or incorrect, TechTee will cover the return shipping cost.

 

Exchanges

Exchanges are subject to product availability.

If your preferred size or colour is unavailable, you may choose:

  • A different available item
  • Store credit
  • A refund

For exchanges, the applicable return shipping fee must be paid before a prepaid return label is issued. Once the returned item has been received and inspected, your replacement item will be shipped at no additional shipping charge.

 

Refunds

Once your return has been received and inspected, we’ll process your refund to the original payment method.

Please allow 10 business days for your refund to appear, depending on your payment provider.

Original shipping charges are non-refundable unless the return is due to a defective, damaged, or incorrect item. Return shipping fees are also non-refundable.

 

Final Sale & Hygiene Items

Items marked Final Sale cannot be returned or exchanged.

For hygiene reasons, underwear and other hygiene-sensitive products cannot be returned once opened or tried on, unless they are defective.


Questions?

If you have any questions about returns or refunds, please contact us at: support@techtee.com

 

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